Elevating On-Demand Services via User Friendly App

Our client Lock busters, a rapidly evolving on-demand services company based in the UK, approached us with a specific goal in mind. They sought to reengineer their online platform using mobile solutions to create a user-friendly system that connected customers with fast, dependable, and professional services effortlessly. Their ultimate objective was to enhance customer experience and disrupt the on-demand
service model by building a cutting-edge mobile platform.

Key Challenges

Developing a Distinct Value Proposition

Creating a value proposition that effectively connects customers with the service providers was a
significant challenge. It required generating and evaluating unique ideas and concepts to differentiate the
platform.

Complex Algorithm Development

Implementing a highly complex algorithm to match suitable leads based on expertise and proximity posed a challenge. This required advanced technical solutions to ensure precise lead matching.

Payment Gateway Integration

The project faced challenges related to payment gateway integration, including the selection between in-app and external payment gateways. This required careful consideration to offer flexibility and security.

Our Solutions

Lead per Cost-Based Approach

To address the challenge of connecting customers with service providers effectively, a lead-per-cost based approach was proposed and implemented. This approach allowed users and service providers to
purchase suitable leads tailored to their expertise, ensuring a more efficient and targeted connection.

Complex Algorithm for Lead Matching

A highly complex algorithm was developed to overcome the challenge of matching suitable leads based on expertise and proximity. This algorithm played a critical role in ensuring that the right service providers were connected with the most relevant service requests, enhancing the overall user experience.

Payment Gateway Integration and UI/UX Design

Challenges related to payment gateway integration were tackled by offering flexibility between in-app
and external payment gateways, giving users and service providers multiple payment options.

Additionally, designing a unique user interface (UI) enhanced the overall user experience, making the platform more intuitive and user-friendly.

Tech Stack

Conclusion

Our collaboration with the UK-based on-demand services company led to a transformative outcome. The challenges were met with innovative solutions, resulting in a user-friendly platform. The lead-per-cost based approach, complex lead-matching algorithm, and flexible payment options significantly improved
the user experience. The app’s streamlined features enhanced revenue, expanded the customer base and

Project Overview

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Key Challenges

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Our Solutions

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Tech Stack

Conclusion

In conclusion, SOMPO Insurance has successfully addressed the challenges of providing seamless insurance experiences and supporting both D2C and B2B journeys. Through the development of a comprehensive Customer Web Portal and integration with key services and platforms, SOMPO Insurance has demonstrated its commitment to innovation and customer satisfaction in the insurance industry.

Other Case Study