Government & Public Sector – UAE | National Digital Services

Design and implementation of secure login, document management, and structured digital learning journeys for a government empowerment initiative, integrating national identity, CRM systems, and controlled user access.

Key Value Delivered

• Enabled secure SSO-based access using national digital identity
• Delivered controlled document management with user interaction tracking
• Implemented a structured, compliance-ready digital learning journey

Technologies

Liferay DXP | Angular Client Extensions | REST APIs | OAuth2 | SSO (UAE Pass) | CRM Integrations

Government / Workforce Management – Middle East

A large government organization required a centralized digital platform to manage workforce attendance, approvals, leave, remote work, and permissions across multiple departments and locations.

Silwatech designed and delivered a role-based attendance and HR operations system that enabled employee self-service, streamlined approval workflows, and provided administrators with centralized control and reporting to support operational efficiency and compliance.

Key Value Delivered

• Centralized workforce attendance and approval management
• Role-based access for employees, HR, and administrators
• Improved accuracy, transparency, and operational control
• Scalable foundation for government workforce operations

Technologies:

.NET | React | Role-Based Access Control | Workflow Automation | SQL Server

Government / Digital Public Services – Middle East

A large federal government organization launched a digital transformation program to modernize public onboarding, identity-linked registrations, and regulated service delivery through secure, scalable digital platforms.

Silwatech contributed to the design and development of a modular federal digital services ecosystem that enables online visa onboarding, identity verification, document submission, user communication, and multi-path registrations through a unified, future-ready architecture.

Key Value Delivered

• Secure digital onboarding for public-facing government services
• Modular platform architecture supporting multiple service domains
• Improved data accuracy, compliance, and processing efficiency
• Scalable foundation for future digital public services

Technologies:

.NET / ASP.NET Core | React (Micro Frontends) | Secure Authentication | Modular APIs | SQL Server

Government / Smart Mobility – UAE

A large-scale public sector transport company introduced Roadside kiosks near bus stands to improve commuter convenience through real-time information, location discovery, and public utilities.

SilwaTech built an interactive outdoor kiosk solution that combines real-time data, location-based services, and IoT hardware to strengthen smart mobility public touchpoints.

Key Value Delivered:

• Real-time commuter information and location discovery
• Integrated public utilities (Wi-Fi, charging) via IoT binding
• Fast, responsive performance through Redis-powered architecture

Technologies:

React | .NET Core | Redis | IoT Hardware Integrations | Outdoor Smart Kiosk

Government / NGO – Qatar

A national humanitarian organization needed a modern platform to efficiently manage large volumes of volunteers and frequent event registrations nationwide.

SilwaTech delivered a web and mobile solution built on a microservices and CQRS architecture, enabling scalable event publishing, real-time synchronization, and seamless volunteer participation.

Key Value Delivered:

• Streamlined event and volunteer operations at scale
• Real-time updates with scalable architecture
• Consistent experience across web and mobile platforms

Technologies:

.NET Core | Microservices | CQRS | SQL Server | Angular (Micro-Frontend) | Mobile App

Government / Digital Identity – UAE

A government digital services platform required a unified UAE Pass login experience with strict security alignment and robust handling of all user scenarios.

SilwaTech implemented complete UAE Pass authentication flows, including validation logic, onboarding, role-based routing, session management, and error handling—improving reliability and reducing login friction.

Key Value Delivered:

• Secure, compliant authentication across platforms
• Automated onboarding and role-based access routing
• Reduced failures through robust token/session handling

Technologies:

Angular 14 | .NET | UAE Pass APIs | Role-Based Access Logic

Telecommunications – Middle East

A leading telecom provider introduced self-service kiosks to simplify customer onboarding and reduce load on service centers, while maintaining secure identity verification.

SilwaTech delivered guided kiosk flows with document scanning, biometric verification, and real-time integrations for SIM/eSIM processes, validations, confirmations, and receipt delivery.

Key Value Delivered:

• Faster onboarding and reduced service-center load
• Secure identity verification with biometric checks
• Reliable real-time processing and confirmations

Technologies:

AngularJS | .NET | Document Scanning (Desko) | Face/Liveness Checks | Integrations

Government / Public Safety & Traffic – UAE

A public safety, law enforcement, and traffic authority sought to digitize high-volume services through self-service kiosks to improve accessibility and reduce reliance on manual counters.

SilwaTech delivered kiosk workflows for fines, licensing, vehicle services, and black-point transfers, ensuring clarity, speed, and accuracy for walk-in users.

Key Value Delivered:

• Faster delivery of traffic and licensing services
• Improved accessibility through self-service journeys
• Stable performance for continuous public usage

Technologies:

Angular 14 | .NET | Kiosk-Based Workflows

Government / Transportation – UAE

A major transport authority introduced self-service kiosks to reduce congestion at service centers and provide quick access to high-demand services.

SilwaTech developed a guided, touch-optimized kiosk application enabling vehicle and driver services, payments, appointments, and certificates through reliable workflows and kiosk hardware integrations.

Key Value Delivered:

• Reduced queues through fast self-service transactions
• Clear, guided workflows optimized for kiosk usage
• Reliable service delivery across high-footfall locations

Technologies:

Angular 14 | .NET | Kiosk Hardware Integrations (touch, payment, printing)

Government / Smart Cities – UAE

A smart city initiative aimed to transform public spaces into hyperconnected digital environments through intelligent kiosks, real-time data, and citizen-facing services.

SilwaTech built a centralized platform to manage smart hubs—enabling digital services, integrations, and scalable operations to support citizen engagement and smart district delivery.

Key Value Delivered:

• Centralized control for kiosks, services, and live data
• Improved citizen experience through connected public services
• Scalable architecture to onboard new devices and use cases

Technologies:

.NET Core | React | IoT Integrations | Smart Kiosk Platform

Government / Trade & Border Control – UAE

A major UAE government authority needed to modernize a mission-critical customs portal to improve scalability, maintainability, and alignment with modern Liferay DXP standards—without downtime.

SilwaTech delivered a Liferay DXP 7.4 modernization, refactoring legacy modules, migrating themes/templates to modern UI standards, enhancing multilingual content operations, and strengthening security and testing readiness.

Key Value Delivered:

• Future-ready Liferay DXP platform with improved maintainability
• Modern UI and multilingual content readiness at scale
• Stronger security posture with controlled migration execution

Technologies:

Liferay DXP 7.4 | Java 11 | OSGi | Elasticsearch | PostgreSQL | Clay UI

Government / Trade & Investment Authority – UAE

Dubai Chambers operates large-scale digital portals that support businesses, investors, and stakeholders across Dubai’s economic ecosystem. These platforms required continuous support, modernization, and integration to meet evolving service demands while maintaining security and performance.

SilwaTech supported Dubai Chambers by strengthening and modernizing its Liferay-based digital platforms, improving performance and usability, enhancing multilingual content management, and enabling real-time data integration, while ensuring enterprise-grade security and compliance.

Key Value Delivered:

• Stable and scalable enterprise portal operations
• Improved user experience and multilingual accessibility
• Secure, modular architecture ready for future enhancements

Technologies:

Liferay 7.4 DXP | Java 11 | Middleware & APIs | Azure DevOps