You might need the help of an online management agency if you have an issue regarding your online reputation that is affecting your business. If not handled early, it can cause bigger problems later.
It depends on the difficulty in removing the content that is causing harm to your reputation. It can be anything from 1-2 weeks to months, as it takes time for approval from search engines to remove the content.
It takes about 1-2 weeks to remove negative reviews if it violates the Terms of Service. If it does not, the review or comment can only be removed by the individual. You would have to convince the individual to remove the comment.
Online reputation management involves creating optimized social media profiles with relevant and engaging content, positive PR surrounding your business, positive profiling, and online monitoring for mentions. A more reactive approach involves challenging site content for it to be removed.
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