Talent Management System for Streamlining IT Outsourcing

Company Overview

A modern-day enterprise deals with multiple IT contractors at the same time. Needless to say, managing the performance ratings and talent levels of all the contractors efficiently is a difficult task. Add to that the traditional, age-old system of referring to shortsighted rate-cards to establish contractor value for an organization, and the system falls apart. The Talent management system is a platform that allows enterprises to gauge the proficiency of their contractors and use this information to build relationships with service providers. It is a complete transformation of the age-old talent management and IT outsourcing practices, which enables enterprises to streamline their IT outsourcing processes effectively.

Key Challenges

 Inefficient Management of Outsourced Talent

The sheer volume of contractors posed significant challenges to talent management, which resulted ininefficiencies and increased costs. Fulfilling contractual obligations became increasingly burdensome dueto fragmented management practices.

 Lack of Talent Measurement Gauge

There was a need for specific metrics in order to understand IT talent management efficiencies and achieve cost-effectiveness. Assessments were necessary for realizing savings and efficiency inoutsourcing operations.

 Deficiency in Tracking/Monitoring Measures

The IT outsourcing process was inefficient and needed a systematic workflow that seamlessly onboardedIT talent, monitored their performance, and managed the relationship effectively. Achieve a reduction in cost through efficient management of IT talent outsourcing activities.

Our Solutions

Developing a Robust Talent Management System

Designed a talent management system capable of objectively measuring an individual’s proficiency, fitfor-role, and readiness for outsourcing. The system focuses on leveraging fewer contracts with highercalibre talent to generate better outcomes through relationship management.

 Delivering User-Friendly Interface

Leveraged diverse technologies and expertise in.NET Core, Entity Framework, Hangfire Hob, Postgres SQL,Azure, etc., to deliver multifaceted, multilayered management interfaces. Designed a scalable and efficient solution that addressed the client’s needs with a single, integrated solution.

 High-End Feature Sets

Incorporated multiple practical features, including SSO (Single Sign On) logins, SAML technology for multitenantstructures, role-based authentication of users, permission management using the OSO cloud,timely updates using notifications, process efficiency powered by Hangfire automation, SOW and invoicingmodules, candidate assessment features, and more.

Tech Stack

Conclusion

The results of the talent management system developed have been positive and promising. It is still tooearly to quantify the system’s impact; however, the qualitative improvements in IT outsourcing and talentmanagement have enhanced operational efficiencies for the client through streamlined talent management. Better collaboration between internal teams and external talent allows for more accurateand consistent assessments. The client can now efficiently manage historical data, including SOW, ratecards, teams, invoicing, and Planned vs. Actual vs. Historically matched amounts.

Project Overview

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Key Challenges

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Our Solutions

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Tech Stack

Conclusion

In conclusion, SOMPO Insurance has successfully addressed the challenges of providing seamless insurance experiences and supporting both D2C and B2B journeys. Through the development of a comprehensive Customer Web Portal and integration with key services and platforms, SOMPO Insurance has demonstrated its commitment to innovation and customer satisfaction in the insurance industry.

Other Case Study