Max Life

Maxlife Insurance (Ecube) is a leading insurance company committed to providing comprehensive insurance solutions to its clients. With a focus on innovation and technology, Maxlife Insurance has developed an intranet portal, Ecube, to streamline internal processes and enhance communication among employees. Ecube serves as a centralized platform for various functionalities, including workflow management, attendance tracking, and sharing success stories. Portal caters to different departments within the organization, such as HR, Finance, Marketing, and Group Business, through tailored child sites.

Key Challenges

Before the implementation of Ecube, Maxlife Insurance faced several challenges in internal communication, workflow management, and data tracking.

 

Manual processes and disparate systems led to inefficiencies, delays, and a lack of transparency across departments.

 

There was a need to consolidate financial data and provide upper management with real-time insights to make informed decisions.

Our Solutions

Centralized Intranet Portal

  • Developed Ecube, an intranet portal tailored to insurance employees’ needs.
  • Centralizes various functionalities including workflow management, attendance tracking, and success story sharing.

Multi-Approver Workflow (CSA)

  • Implemented CSA workflow for assigning tasks with different approval levels.
  • Processes, Sub-Processes, Functions defined for seamless task delegation.
  • Approvers include SPOC, Process Owner Head, Department Owner Head.

Scheduled Email Reminders

  • Integrated scheduler-based email triggering functionality based on due dates.
  • Ensures timely completion of tasks through automated reminders.

Financial Data Access

  • Upper management can access financial data (sales, revenue) in Applied and Paid section.
  • Provides real-time insights for informed decision-making.

Multi-Approver Workflow (CSA)

  • Implemented CSA workflow for assigning tasks with different approval levels.
  • Processes, Sub-Processes, Functions defined for seamless task delegation.
  • Approvers include SPOC, Process Owner Head, Department Owner Head.

Tech Stack

Conclusion

In conclusion, our collaboration with Max Life exemplifies SilwaTech’s expertise in delivering tailored digital solutions for the insurance industry. By enhancing Max Life’s digital infrastructure, we have enabled them to streamline operations, improve customer engagement, and ensure data security. The success of this project underscores our commitment to innovation and excellence, helping our clients stay ahead in a competitive market. We look forward to continuing our partnership with Max Life and supporting their ongoing digital transformation journey. This case study demonstrates our capability to handle complex projects and deliver solutions that drive business growth and operational efficiency.

Project Overview

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Key Challenges

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Our Solutions

IIFL, a leading financial institution in Asia-Pacific, required a solution to help customers track their income, expenses, and investments effectively. Our team developed an AI-powered mobile app that utilizes intelligent technologies like AI and ML to monitor financial transactions, suggest lucrative investment options, and provide insightful financial guidance.

Tech Stack

Conclusion

In conclusion, SOMPO Insurance has successfully addressed the challenges of providing seamless insurance experiences and supporting both D2C and B2B journeys. Through the development of a comprehensive Customer Web Portal and integration with key services and platforms, SOMPO Insurance has demonstrated its commitment to innovation and customer satisfaction in the insurance industry.

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